Job Description: Operations Assistant
Location: Lake of the Ozarks (Macks Creek, MO)
Position Type: Full-Time
Date of Posting: December 13, 2024

Overview:
Ballparks National at Lake of the Ozarks is seeking a dedicated and detail-oriented Operations Assistant to join our team. This role is pivotal in ensuring the smooth operation of our state-of-the-art facilities while delivering exceptional guest experiences. As an Operations Assistant, you will work closely with the General Manager and Assistant Manager, assisting with park upkeep, maintenance, and guest services. Weekend availability is required during the in-season period (March to early November).

Key Responsibilities:

Park Upkeep & Maintenance

  • Assist the General Manager and Assistant Manager with routine maintenance tasks to ensure the park remains clean, safe, and functional.
  • Perform field preparations, and facility upkeep as needed.
  • Conduct regular inspections of park amenities, including playing fields, restrooms, and common areas, and report any issues promptly.

Guest Services

  • Greet and assist visitors, ensuring a friendly and welcoming environment.
  • Address guest inquiries, resolve complaints, and provide information about park events and services.
  • Support event setups and breakdowns, ensuring that the park is ready for scheduled activities.

Operational Support

  • Aid in implementing operational plans for tournaments, leagues, and other park events.
  • Monitor park safety protocols and respond to emergencies or incidents according to established procedures.
  • Assist with inventory management, including supplies for guest services and maintenance equipment.

Requirements:

  • Availability to work weekends during the in-season period (March to early November).
  • Strong work ethic, attention to detail, and ability to work both independently and as part of a team.
  • Excellent interpersonal and communication skills.
  • Basic knowledge of maintenance tools and equipment (training provided as needed).
  • Ability to lift and carry objects up to 50 pounds.
  • Must be 18 years or older.

Preferred Qualifications:

  • Prior experience in park operations, maintenance, or guest services.
  • Familiarity with sports facilities or event coordination.

Compensation:

Competitive salary based on experience and/or expertise.

How to Apply:
Interested candidates should submit a resume and cover letter to keith@ballparksnational.com or apply online at https://www.indeed.com/job/operations-assistant-7f709f2ef4c8059f

Join our Team!
At Ballparks National, we are passionate about creating memorable experiences for athletes and families. If you thrive in a dynamic environment and enjoy contributing to a high-energy team, we’d love to hear from you!